Responsible Gaming at 6lll
Gambling should always be entertaining — a leisure activity you control, not one that controls you. 6lll provides every registered player with a free set of tools designed to keep gaming fun, affordable, and safe.
Our commitment: 6lll believes that responsible gaming is not a checkbox — it is a core part of how we operate. Every tool listed on this page is available free of charge, accessible from your account settings at any time, and takes effect immediately upon activation. We do not place barriers between you and these tools.
Your Responsible Gaming Toolkit
The following six tools are built directly into the 6lll platform and are available to every account holder at no cost. You can activate, adjust, or review any of these tools at any time through your account settings panel, or by contacting our support team via live chat.
How to Access Your Tools
All responsible gaming tools are available directly inside your 6lll account. No forms to fill out, no waiting period for activation. Here is how to get to them:
- Log in to your 6lll account and navigate to Account Settings.
- Select the Responsible Gaming tab from the settings menu.
- Choose the tool you want to activate — deposit limits, loss limits, session reminders, cool-off, or self-exclusion.
- Confirm your selection. Most tools activate instantly. Increases to limits take effect after a 24-hour review period to protect you from impulse decisions.
If you need help navigating these settings, our support team is available 24 hours a day, 7 days a week via live chat. You can also email [email protected] with the subject line "Responsible Gaming" and a team member will respond within one hour during business hours.
Deposit Limits — How They Work
A deposit limit caps the total amount you can fund your 6lll account with across a chosen time period. Once a deposit limit is active, the platform will decline any deposit that would push your total above the cap. The limit applies across all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer — so it cannot be circumvented by switching payment channel.
You can set three independent deposit limits simultaneously — one daily, one weekly, and one monthly. The most restrictive limit that applies to any given moment is the one that governs. For example, if you set a ৳5,000 daily limit and a ৳20,000 monthly limit, you cannot exceed ৳5,000 in a single day even if your monthly total has headroom remaining.
Reducing a deposit limit takes effect immediately — there is no delay. Increasing a deposit limit or removing one entirely is subject to a mandatory 24-hour cooling-off period before the change takes effect. This delay is intentional: it is designed to protect you from making impulsive decisions during an emotional moment. If you request an increase and change your mind within 24 hours, contact support to cancel the request at no consequence.
Self-Exclusion — Taking a Full Break
Self-exclusion is the strongest responsible gaming tool 6lll offers. When you activate self-exclusion, your account is immediately locked — you cannot log in, place bets, make deposits, or access any game on the platform for the duration of your chosen exclusion period.
Self-exclusion options available on 6lll are:
- 1 week — a short but firm break, suitable for players who feel they need a brief pause.
- 1 month — suitable for players experiencing a sustained period of concern about their play.
- 3 months or 6 months — for players who need extended time away from the platform to reset habits and priorities.
- Permanent exclusion — for players who have decided they no longer wish to gamble on the 6lll platform. This action is irreversible.
Once a self-exclusion period is active, it cannot be shortened or cancelled — not even by contacting support. This is by design: the whole point of self-exclusion is that the commitment is firm. If you have an account balance at the time of exclusion, it will be held securely and released to your verified payment method upon your request after the exclusion period ends (subject to standard KYC checks).
Recognising Problem Gambling
Gambling becomes a problem when it stops being entertainment and starts causing stress, financial strain, or harm to your relationships. The warning signs below are not a diagnosis — they are signals that it may be worth pausing and reviewing your relationship with gambling:
- You spend more money gambling than you originally planned, or chase losses by placing more bets to try to recover what you have lost.
- You find it difficult to stop gambling even when you want to, or you feel anxious, irritable, or restless when you are not able to play.
- Gambling is taking priority over work, family, social activities, or personal responsibilities that used to matter to you.
- You are borrowing money, using savings, or selling possessions to fund gambling, or you are struggling to pay bills because of gambling losses.
- You are hiding your gambling activity from family members or close friends, or you feel shame or guilt about how much time or money you spend gambling.
- You have previously tried to reduce or stop gambling but were unable to sustain the change, and the cycle of play, regret, and return has repeated itself.
If any of the above resonates with you, please do not dismiss it. Acknowledging the concern is the most important step. Reach out to our support team — there is no judgement and no barrier to getting help. You can also activate self-exclusion instantly from your account settings if you feel you need to step back right now.
Quick Self-Assessment
The five questions below are not a clinical test — they are a starting point for honest self-reflection. Read each question slowly, and answer honestly to yourself. If your answers concern you, please contact our support team or activate a responsible gaming tool from your account.
Have you ever spent more money gambling in a single session than you set out to spend?
Occasional overspend is normal, but if this happens regularly it may indicate your gambling is no longer within boundaries you are comfortable with.
Do you find yourself thinking about gambling when you are doing other things — at work, at home, or with family?
Occasional thoughts are normal, but if gambling is persistently occupying your mind it may be affecting your quality of life in ways that go beyond entertainment.
Have you ever tried to cut back on gambling and found it harder than expected?
Difficulty reducing or stopping gambling is one of the most consistent signs that the activity has moved from recreation to dependency.
Has anyone close to you — a partner, family member, or friend — expressed concern about your gambling?
People close to us often notice changes in behaviour before we do. If someone you trust has raised this concern, it is worth taking seriously and reflecting honestly.
Do you gamble to escape stress, anxiety, boredom, or difficult emotions rather than purely for entertainment?
Using gambling as an emotional coping mechanism significantly increases the risk of developing a gambling problem. If this resonates, speaking with a mental health professional in addition to using our tools can be beneficial.
If you answered "yes" or "sometimes" to two or more of the above questions, we strongly encourage you to contact our support team or activate a deposit limit, cool-off period, or self-exclusion from your account settings today. Getting help early is always the right decision.
Protecting Minors
6lll operates a strict minimum age policy. No person under the age of 21 may register an account, deposit funds, or access any game on the platform. Age verification is a mandatory part of the account registration and withdrawal process — every player must provide documentary proof of age before their account is fully activated and before any withdrawal is processed.
If you share a device with younger family members — children, teenagers, or anyone under 21 — we strongly recommend taking the following practical steps to prevent underage access:
- Always log out of your 6lll account when you have finished playing, especially on shared or family devices.
- Enable device-level parental controls or screen-time management tools available on Android and iOS to restrict access to gambling websites for younger users.
- Do not share your 6lll account login credentials, payment method PINs, or device unlock codes with any person under 21.
Tips for Playing Safely
Whether you are a new player or a long-time member, these practical principles help keep gambling in its proper place — as an entertainment activity that adds to your leisure time, not one that detracts from it:
- Set a budget before you start. Decide the exact amount you are comfortable spending for the session and stick to it. Treat it like the cost of any other leisure activity.
- Never chase losses. If your session budget runs out, accept it as the cost of entertainment and stop. Placing more bets to recover losses is the most common path from casual play to problematic gambling.
- Play with money you can afford to lose. Only gamble with funds you consider discretionary — money left over after essential expenses like rent, food, utilities, and loan repayments have been covered.
- Take regular breaks. Stand up, have a drink of water, and step away from the screen every 30 to 60 minutes. Physical breaks reduce the hypnotic effect of sustained play and help you make clearer decisions.
- Gambling is not an income strategy. Every game has a built-in house edge. Over a long enough sample, the mathematics favour the house. Play for entertainment value — not to generate income or solve financial problems.
- Balance gambling with other activities. If gambling starts to crowd out other hobbies, social connections, or time with family, that is an important signal to reassess your balance.
Get Support — You Are Not Alone
If you believe gambling is causing you harm — financially, emotionally, or in your relationships — please reach out. Asking for help is a sign of strength, not weakness. 6lll's support team is trained to handle responsible gaming concerns with empathy and confidentiality. There is no judgement here. Your privacy is protected in all support interactions.
Contact Our Support Team
Email us at [email protected] with the subject line "Responsible Gaming" and a team member will respond within one hour during business hours (Bangladesh Standard Time, UTC+6). Live chat is also available 24/7 inside your account.
You do not need to be in crisis to reach out. If something feels off — if you have noticed a change in your habits, if a session lasted longer than you intended, or if someone close to you has expressed concern — a brief conversation with our team can help you get perspective and access the right tools before things escalate. Early intervention is always more effective than waiting.
Play Responsibly, Play With 6lll
When gambling stays fun, it is one of life's great entertainments. Explore our games knowing that every tool you need to stay in control is right there in your account. 21+ only.